Medical College of Georgia
Robert B. Greenblatt, M.D. Library
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  Home  >  Services  >  Tutorials & User Aids

Off-Campus User Support For Accessing the Greenblatt Library Proxy Server

Access to Greenblatt Library online resources and full text databases are authenticated through a Library-maintained proxy server. For reference assistance using these resources, please contact your liaison librarian or the Library Information Center @ 706-721-3441.

  • The Library's proxy server is called while using either the MCG Subscribed resources page or the Library E-publications pages off-campus
  • A popup window will open prompting you to login. If you do not know what the password is, follow the instructions on the login page to obtain the current password.
  • Once logged in, you will be proxied to your desired resource.
  • The original window will remain open should you decide to switch resources.

Browsers
The following browsers are supported for use with the Library's proxy server:

*Internet Explorer 6.x.xpsp2 is only available if you install Windows XP Service Pack 2, it can not be downloaded separately.

Identifying your Browser and Version
To identify which browser and which version you have open your browser and click:
     Help
         About
A popup window will appear displaying the browser's name and version.

TroubleShooting
Generally all of the web browsers have their default settings set properly to use the Library's proxy server. There are several third-party firewall, antivirus, and anti-spyware applications which may change the browser's default settings and may break the proxy connection. If you are experiencing any problems connecting to a resource you may want to verify that the browser's settings are correct.

Cookies
In order to use the Library's proxy server your browser will need to be set up to accept cookies.

From your browser, follow these instructions:
    

Internet Explorer 6.x and 6.x.xpsp2

  • Click - Tools
  • Internet Options
  • Privacy tab
  • Custom Level
  • Scroll down to Cookies
  • Enable "allow cookies that are stored on your computer"
  • Enable "allow per-session cookies (not stored)"

Netscape 7.x and Mozilla 1.x.x

  • Click - Edit
  • Preferences
  • Privacy & Security
  • Cookies
  • "Allow cookies based on privacy settings"
  •    Click the "View" button, verify that settings are set to medium  
  • "Accept cookies normally"

 Mozilla Firefox 1.x

  • Click - Tools
  • Options
  • Privacy
  • Cookies
  • Enable "Allow sites to set cookies"

JavaScript
The Library's proxy server uses
javascripts for part of its proxying function. As a result, JavaScript should be enabled in your browser.


Internet Explorer  6.x and 6.x.xpsp2

  • Click - Tools
  • Internet Options
  • Security tab
  • Custom level
  • Scroll down to Scripting of Java applets (near the bottom of the list)
  • Click on the enable button

Netscape 7

  • Click - Edit
  • Preferences
  • Advanced
  • Select "Enable Java" and "Enable JavaScript"

     Mozilla 1.x.x

  • Click - Edit
  • Preferences
  • Advanced
  • Check "Enable Java"
  • Click - Edit
  • Preferences
  • Scripts and Plug-ins
  • Check "Enable JavaScript for Navigator"

Mozilla Firefox 1.x

  • Click - Tools
  • Options
  • Web Features
  • Check "Enable Java" and "Enable JavaScript"

Popup Blockers
The Library's proxy server uses a popup window to authenticate you into the system and to proxy for your desired resource. Some third-party pop-up blockers and web browsers may prevent the authentication windows from opening. To allow the proxy server to function properly with web browsers with integrated popup blockers and standalone popup blockers include the following servers in allowed list of the applications:

  • library.mcg.edu
  • lib.mcg.edu
  • libezproxy.mcg.edu

Unsupported Browsers
If you desire to use a browser other than one of the ones provided above you may do so but we will not be able to provide you with support for any browser other than the ones listed above.

AOL Users
The AOL browser does not support the settings needed for the proxy configuration. We recommend:

  • Installing one of the browsers listed above on your computer.
  • This must be the standard version of the browser; it cannot be "as provided by AOL."
  • Connect as usual to AOL.
  • Minimize the AOL browser, and start up the browser you downloaded in the first step